FAQ

Practical Information, reservations, and what to expect during your stay

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Nestled in the heart of the Alps, Chamonix-Mont-Blanc is a must-see destination for mountain lovers. Whether you're an athlete seeking thrills or a family looking for unforgettable moments, the valley offers a multitude of activities throughout the year. Please refer to our destination and activities page to discover all the activities available in both winter and summer.

Our concierge service and the chalet housekeeper can organize your events during your stay. La Ferme des Drus can be reserved for private corporate events such as seminars or photo shoots. Our concierge service is at your disposal for any requests.

Before your stay, the concierge, or the housekeeper during your stay, can arrange transfers and transportation or provide you with a driver.

Yes, wellness treatments and massages can be arranged on site. You can make your request before your stay with the concierge, or during your stay with your housekeeper who will arrange this with the concierge.

You can use our concierge service to fully organize and personalize your stay.

Yes, you can have a private chef at the chalet. You can make your request before your stay with the concierge, or with your housekeeper during your stay, who will arrange this with the concierge.

Two parking spaces are available on site.

Yes, a concierge service is available before your stay to answer all your questions. During your stay, the housekeeper, in conjunction with the concierge, will answer your questions and requests.

Geneva Airport is a 1 hour 5 minute drive away. Chamonix train station is a 5 minute drive away.

Included in the rental:
- Cleaning every other day (daily upon request)
- The services of a housekeeper to prepare breakfast, make beds, tidy the chalet, light and maintain the fire, prepare afternoon tea, prepare the sauna and hammam, and answer all your questions.
- Change of sheets and towels once a week (more often upon request).

The center of Chamonix can be reached by car in 5 minutes, by train in 5 minutes, and by bicycle in 12 minutes.

A security deposit of €18,000.00 is required to cover any damage or deterioration to the property and its contents ("contents" means fixtures, fittings, furnishings, furniture, flooring, curtains, and effects as described in the inventory). If the damage or loss exceeds the deposit amount, you will be required to pay the difference. The security deposit amount will be pre-authorized (held) on the client's credit card upon arrival.

The chalet is located in the village of Les Bois, Chemin de la Corba, Chamonix Mont Blanc.

Yes, the chalet is available all year round.

The chalet is located in the village of Les Bois, in the Chamonix plain. The roads are cleared of snow in winter, but the use of snow tires or special equipment is mandatory in the valley during winter.

The rental period begins at 4:00 PM on the first day and ends at 10:00 AM on the last day.

On request.

The minimum stay is three nights outside of school holidays.

Yes, the chalet is suitable for children under the supervision of their parents or responsible adults. The swimming pool is secure, but children may only use it under the supervision of their parents or responsible adults.

To secure the property, the client must sign the rental agreement and house rules, and pay a non-refundable 30% deposit. The cancellation fees for the accommodation are as follows:

- At any time from the booking confirmation: Loss of the deposit.

- If cancelled eight (8) weeks or less before the start date of the stay: 100% of the total stay price.

Yes. The chalet has an indoor pool, a hammam, a sauna, and a massage room.

The chalet offers 5 bedrooms with en-suite bathrooms and a 4-bed dormitory.

The chalet can accommodate 10 adults and 4 children.

Yes, before your stay, our concierge service can organize all activities and book private guides. During your stay, your housekeeper, in contact with the concierge, will be available to answer your questions and fulfill your requests.

Whether you're an athlete seeking thrills or a family looking for unforgettable moments, the valley offers a multitude of activities suitable for all levels throughout the year.

Yes, before your stay, our concierge service can organize all activities and book private guides. During your stay, your housekeeper, in conjunction with the concierge, can also organize your activities.